Refund policy

Please let me know right away if for some reason you are unhappy with your purchase, if it has been damaged in any way, or if you received the wrong item(s). We will do our best to resolve the issue. If you want to return your item, it must be returned within 10 days of receiving the package and returned in its original state to be eligible for a refund. If the yarn has been caked or unwound, a refund will not be given. The buyer is responsible for shipping costs, as shipping charges are non-refundable.